Terms & Conditions

Welcome to Vantari.

By placing an order with us, you agree to the following terms and conditions which govern all purchases made through our website.
Pricing and Accepted Currencies

All prices on our website are listed in Euros (€ EURO) by default.

Final charges at checkout will reflect the selected currency, based on current exchange rates.
Payment Terms

Full payment is required at the time of purchase. We accept major credit cards, international bank transfers, and secure payment platforms as available on our site.
Shipping & Delivery

We offer International First-Class, White-Glove Delivery on all orders. Shipping costs and delivery timelines are calculated at checkout based on destination and service level.
Customs Duties, Taxes, and Import Charges

Vantari Watches ships worldwide under DDU (Delivery Duties Unpaid) terms.

This means:

Import taxes, VAT, customs duties, brokerage fees, and other applicable charges are the responsibility of the customer.

These fees are not included in the purchase price or shipping cost.

Charges are typically collected by your local customs authority or the delivery carrier upon arrival.

Please consult your local customs office for detailed information before placing your order.
Bespoke Orders and Final Sale Policy

All Vantari Watches and High Jewelry pieces are bespoke and custom-made to order. Each creation is handcrafted with precision and exceptional attention to detail, reflecting the individual nature of our craftsmanship. As such, all sales are final. Once a transaction is completed, it cannot be canceled, refunded, or exchanged under any circumstances.
Authenticity and Ethical Sourcing

All diamonds and gemstones used in Vantari Watches are ethically sourced, conflict-free, and independently authenticated. We are committed to upholding the highest standards in sourcing and quality assurance, ensuring that every piece we produce is both luxurious and responsibly made.
Risk of Loss

The risk and title of purchased items transfer to the customer once the order has been handed over to the shipping carrier. Vantari Watches is not liable for any loss, delay, or damage caused by international shipping processes or customs inspections.
Changes to Terms and Conditions

Vantari Watches reserves the right to modify or update these Terms and Conditions at any time without prior notice. Updated terms will take effect immediately upon being published on our website and will apply to all subsequent transactions.
Warranty and Repairs

Vantari Watches are crafted to the highest standards of quality and precision. In the unlikely event of a manufacturing defect, we may offer complimentary repair or servicing at our discretion within a specified timeframe. This does not cover damage resulting from misuse, accidents, or unauthorized alterations. Please contact us directly for assistance regarding service requests.
Intellectual Property

All content on the Vantari Watches website, including but not limited to images, logos, product designs, text, and graphics, is the intellectual property of Vantari Watches and may not be reproduced, distributed, or used without express written permission.
Privacy and Data Security

We respect your privacy. All personal information collected during your transaction is handled in accordance with our Privacy Policy, which complies with applicable data protection regulations. We do not sell or share your information with third parties except as required to fulfill your order.
Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with European law, specifically in Switzerland & Ireland. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Switzerland.
Limitation of Liability

To the fullest extent permitted by law, Vantari Watches shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our liability is strictly limited to the value of the item purchased.
Delivery Delays and Force Majeure

Vantari Watches is committed to fulfilling all orders in a timely and reliable manner. However, we are not liable for any delays in delivery caused by circumstances beyond our control. These may include, but are not limited to, customs clearance procedures, courier disruptions, natural disasters, global supply chain issues, labor strikes, pandemics, political unrest, or other force majeure events.

In such cases, customers will be notified of any significant delays, and we will make all reasonable efforts to resolve or minimize the impact on your delivery. However, delayed delivery due to such events does not constitute grounds for cancellation or refund under our final sale policy.